COVID-19 Travel Information

Traffic Light: Orange

Covid-19 Safety Measures on Bluebridge

Vaccination or negative test required when travelling with Bluebridge.

Keeping customers safe is always our priority and from 15 December 2021, customers travelling across Cook Strait on Bluebridge will either need to demonstrate they are fully vaccinated against COVID-19 or present evidence of a negative COVID-19 test result, taken within 72 hours of your ship's scheduled departure. 

This requirement applies to all customers aged over 12 years and 3 months. The 3-month grace period for children who are over 12 is to allow time to receive their vaccinations once they are eligible.


What proof will be required?

When you check-in for your sailing, you will be required to present:

Evidence of being fully vaccinated through your New Zealand Government My Vaccine Pass QR code.

Or

Proof of a negative Government approved test result via a text message, email, or letter from a qualified medical professional.

If you have an official Ministry of Health vaccine exemption, you’ll be allowed to travel providing the official exemption documentation is presented.

How will Bluebridge check vaccination status?

Our teams will ask you for proof of vaccination or your negative test result when you check-in for your sailing. We’ll use the official Ministry of Health NZ Pass Verifier app to scan and validate QR codes.

What happens if I’m unable to travel because of COVID-19 restrictions?

If you are unable to travel out of your region due to traffic the light setting changing you can choose to:

  • transfer your booking,
  • receive a 12-month credit voucher, or
  • request a refund if your fare conditions allow.

You will need to provide proof of your home address.

If you’re unable to travel because you’re adhering to Government instructions applicable to your personal situation e.g. you’re required to isolate, are awaiting a test result, or have cold/flu symptoms then you can choose to:

  • transfer your booking,
  • request a 12-month credit voucher, or
  • request a refund if your fare conditions allow.

You will need to provide supporting evidence that demonstrates the requirement for you not to travel. 

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Travel at Orange

Additional measures to keep you safe travelling with Bluebridge

  • Face coverings are mandatory in all public areas. They may be removed when eating and drinking and when in a private cabin. If you are exempt from wearing a face covering, you’ll be required to show your exemption card.
  • Our operation is now cashless. Only debit and credit card payments will be accepted at terminals and on board.
  • When you check-in you’ll be given a disposable boarding pass.
  • We continue to ensure that the ships are cleaned to a high standard, including the use of fogging disinfectant machines throughout cabins and other passenger areas.
  • Sanitiser stations and QR codes for scanning and tracking are available throughout the terminals and ships


Feeling unwell?


If you are feeling unwell or have visited locations of interest identified by the Ministry of Health, please do not travel, and consult the Ministry of Health guidelines for advice on what to do. 

Taking care of you

Increased hygiene measures have been implemented and the Government’s Covid-19 tracing app scannable codes are present at the passenger terminals and on board the ships. If you haven't already, download the NZ COVID Contact Tracing App before you arrive at the passenger terminal.

Contact us

If you need to get in touch you can email our team at bookings@bluebridge.co.nz or call 0800 844 844, 7 days a week, 8.30am to 8pm NZST. Please include your booking reference number and your sailing date in the subject line.

Sharing of your information

Information that you provide to us about yourself and others, including vehicle registration number, destination information and personal information such as names, addresses and contact information may be disclosed by us to the New Zealand Police for the purposes of assisting with initiatives related to the prevention and lessening of COVID-19 transmission (including for contact tracing purposes) for the duration of the COVID-19 outbreak.

For further information about our collection, use and disclosure of personal information that you provide to us, please see our privacy policy.

If you have any questions about the privacy of your personal information, would like to access, correct, update or remove your personal information or if you have a complaint about a breach of your privacy please contact us, either by email or by writing to us at PO Box 1144, Wellington 6011.

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