Service Alerts
Connemara Sailing Cancellations, Saturday 10 - Monday 12 January
Updated Saturday 10 January, 7:19 pm
Connemara experienced an issue with the winch that controls the stern door after departing from Wellington on Thursday night. Our team are working hard to establish a timeframe to fix the problem, but this is not clear at this stage.
As a result, the following sailings are cancelled:
Saturday 10 January
- Wellington to Picton: 8:15 am
- Picton to Wellington: 2:30 am, 2:00 pm
Sunday 11 January
- Wellington to Picton: 8:15 am, 8:30 pm
- Picton to Wellington: 2:00 pm
Monday 12 January
- Picton to Wellington: 2:30 am
Further cancellations are possible, and customers affected will be contacted by our teams directly.
We understand this is very disruptive to our customers’ travel plans and apologise unreservedly to everyone affected. Unfortunately, we have very limited vehicle space on upcoming sailings and the only option may be to provide a full refund of the ticket.
All customers affected by these cancellations will be advised by email and text, and the email includes a link to the refund request form. If you booked through a New Zealand-based or international agent but didn’t receive an email or text, we recommend contacting them directly.
Please note, out Contact Centre is extremely busy, and while we will do our best to respond asap, wait times may be long, and we may take some time to respond to emails. Thank you for your understanding.
Plan your trip - check for roadworks
Please plan ahead and allow plenty of time to get to your Bluebridge ferry before your final check-in time. Keep in mind that roadworks are happening across the country which may add time to your journey. For the most up-to-date information on road conditions and travel time, please visit www.journeys.nzta.govt.nz.